COMPUTER MAINTENANCE PLANS
We know that different people have different needs. That’s why SAMSA offers three different levels of our residential computer maintenance plan. Not sure if the plan is right for you? Check out our Quickstart plan; it only costs as much as a virus removal and covers much more for ninety days.
COMPUTER MAINTENANCE PLAN FEATURES
Instant Remote Access
Our remote access software allows us to work on your computer via the Internet, saving you time and allowing us to correct problems even if you aren’t at your computer.
Professional Antivirus Software
No need to purchase additional protection, our plan includes a free subscription to antivirus software.
Warranty Service
If hardware problems arise, our technicians will work directly with manufacturers, installing new parts when necessary.
Virus Removal Service
Drop off, in-house, or remote service, we’ll work with you to get your PC virus free.
Windows Updates Management
Our remote management software allows us to manage Windows Updates for your computer, eliminating unnecessary updates or those which might be problematic.
“Answer Man” Service
Got computer questions? Whether you’re curious about your current set up or just need advice on new technology, our technicians are available to help.
SILVER
SAMSA SERVICE- Instant remote access Instant remote access
- Professional antivirus software
- Warranty service One free virus removal per year
- $10 off additional virus removals
- $10 off travel fee for in-home service
- Windows Update management
QUICKSTART
SAMSA SERVICE- Instant remote access Instant remote access
- Professional antivirus software
- Warranty service One free virus removal per year
- $10 off additional virus removals
- $10 off travel fee for in-home service
- Windows Update management
- One free in-home service call per year
- 10% labor discount
- “Answer Man” service
GOLD
SAMSA SERVICE- Instant remote access Instant remote access
- Professional antivirus software
- Warranty service One free virus removal per year
- $10 off additional virus removals
- $10 off travel fee for in-home service
- Windows Update management
- One free in-home service call per year
- 10% labor discount
- “Answer Man” service