Facilities Management

Facilities Management supports a wide variety of Information Technology environments. One of the strengths of this service is its flexibility. We will tailor our service to meet your organization's needs. And SAMSA's technical expertise ensures your computing environment performs optimally at all times!

Help Desk

SAMSA's Help Desk has a proven track record of providing support, problem diagnosis and effective problem resolution.

Computer Operational Support

• Ad hoc operations activities
• Start-up and/or shut down of machines and operating systems
• Maintaining procedure manuals
• Problem management
• Reporting errors

Database Support

• Administration and Support
• Problem solution
• Backup/Recovery
• Installations and upgrades
• Administering DBMS
• security according to client requirments
• Monitoring Reporting

NT Server Support

• Installation and configuration
• System tuning and performance management
• Capacity planning and upgrades
• Security monitoring

"It took radio 34 years to have 50 million listeners...it took TV 13 years to have 50 million viewers...it took the internet only 4 years to have 50 million users."