A: Under a new management agreement,
former McDonald clients will now be serviced by SAMSA staff, which includes all of the former McDonald staff. Based on past income for both companies, we expect over $3 million in annual sales. We’ve combined our resources, experience, knowledge, and talent, managed by SAMSA. The new SAMSA is one of the largest information technology support companies in Mid-Michigan.

Q : Let’s talk about your new practical mission
as you see it now. How will SAMSA benefit all of its customers?

A: Seamless delivery of IT support services:

• Efficiency of operations that benefits customers and prospective customers
  
• We want to be there to help before there is a problem
  
• We can help clean up a mess and keep from future system problems
  
• As combined companies, we’ll have increased productivity at reduced cost
  
• We’ll be able to put even more emphasis on our founding principles of:
  Honesty, Fairness, Quality, Dedication, and Results!

Say No to Spam!

Is spam making email more of a burden than a convenience? What can you do to rid your inbox of spam? Here are some ideas that you can implement on your end.

Of course, signing up with an email host like SAMSA is crucial. SAMSA is proactive in the fight against spam. Also, use the filters available on your email program. Here are some other ways to fight spam:

• Don't use your primary email when signing up for things online. If you use it anywhere on the web, you make it vulnerable to being picked up by spammers. And once an email address is in the clutches of one spammer, your inbox is sure to be filled with disgusting spam every day.
• Use a throwaway or disposable email address! A disposable email address will forward all mail to your real address. Sign up for a Yahoo, Hotmail or other online email address and use each one separately for newsletters, contests, shopping, etc. Set the filters on these email accounts for spam and then set it to forward that mail to your primary inbox. If you start getting an increase of spam being forwarded you can cancel that email and assume that the site you registered at gave your email to a spammer or sold it to another list. You will know who is responsible if you only sign up for one newsletter, list or other online service with each individual disposable email address.

Employee Appreciation Highlight

HOLLY A. KLEIN joined our SAMSA marketing team recently. She comes as a former member of the McDonald Computer Network Services staff, which fell under SAMSA management earlier this year.

Holly worked before with Dynamic Corporation for five years. She gave leadership to as many as 20 staff in sales, marketing, recruiting and staffing for Delphi in Saginaw and Auburn Hills, Michigan.

Holly’s mission is to increase customer and potential customer awareness of all of the Information Technology products and services that SAMSA offers. She also provides vital customer feedback to our management and staff, so as to constantly improve SAMSA’s quality of service. Holly truly believes SAMSA’s credo - We measure our success by customer satisfaction!

Holly says, "I like to meet with new people, listen to their needs, and pair our clients up with the right tech staff to help! I also follow-up with clients to see if there is anything more SAMSA can do to help. I keep involved until our customers are completely satisfied!"