SAMSA Offers New Enhancement Tool for E-Commerce Clients

SAMSA recently announced a new E-Commerce enhancement tool designed to make back-room operations easier for users of SAMSA's e-commerce solution. The initial installation was for Gentle Solutions, LLC. The new system works extremely well when integrated with the OS Commerce shopping system, as it allows merchants to use their website to process phone or mail orders more efficiently, thus saving a great deal of time.

Alternative solutions that Gentle Solutions considered were far too costly, so they asked SAMSA to come up with a product that would re-use aspects of their
e-commerce website, thereby saving money. Users add new customers within their site's administration area by filling out a brief form and confirming the information. The new customer account is then created with a randomly generated password, and a welcome email containing their confidential password is sent to the customer's specified email address. The final step, if the customer wishes to pay via a credit card, is to charge the credit card. Upon providing necessary credit card information, immediate results will follow.

In regards to working with SAMSA to provide the module, Tricia McDaniel, owner of Gentle Solutions states, "SAMSA has been great to work with. A staff member is always available, and they do a fantastic job! They were right there to help us and we are very pleased."

Tricia explains some of the benefits of having the module, "The new module has cut down on paperwork, time, and has made us more productive. It makes our lives so much easier!" She would absolutely recommend potential users to have it installed by SAMSA and for those considering having the tool installed on their site, Tricia says, "What are you waiting for!?"

Gentle Solutions, LLC (www.sleepawayfat.com) located in Midland, Michigan provides consumers with all-natural products that help them lose weight and feel better about themselves. In comparison to competitors in its industry, Gentle Solutions' unique E-Commerce site offers a larger selection of packages to choose from.

 

SAMSA Installs UPS WorldShip Integration Software for Client

SAMSA recently installed the UPS WorldShip Integration system for CSH Incorporated. This system saves CSH a great deal of time in regards to importing customer information from the CSH website to the UPS system. The system also speeds order processing by enabling CSH staff to export unshipped orders directly from its website's ecommerce system into their UPS WorldShip software. Before the new software, the original method of typing and/or copying data from the CSH site to the UPS screens was time consuming and subject to errors.

UPS WorldShip, a Windows-based shipping software system, is an excellent tool for organizations encountering high volumes of shipping. The address book feature allows users to store frequently used customer addresses. The system also allows users to gather pertinent information used for customer service inquiries and invoice processing via a simple integration, amongst several other efficiency related features and perks.

In regards to seeking out SAMSA to help implement the new software, Dan Turnwald, owner and President of CSH Inc. states, "SAMSA seemed to be a cost effective way to incorporate the majority of our needs with our LAN to start and grow a website with our available products." When Dan Turnwald thinks of SAMSA, he says, "They (SAMSA) have good customer service and versatility." He adds, "I (CSH) hope to grow with the assistance of SAMSA and hope that SAMSA continues to stay up to date with technology, methods, service, and never loses site of its customers and their need for timely, skillful service."

CSH Incorporated, located in Chesaning, Michigan, is a manufacturing and distribution corporation. CSH manufactured products include mechanical float switches and water and power alarms with low tech applications. Along with other products like electric motors, pumps, fans and other related items, CSH products are distributed via the World Wide Web. CSH Inc. strives to offer its customers items at the best price possible while being committed to providing excellent customer service, all made possible with the staff's knowledge of identification and location of products.

CSH plans to enhance their site by adding additional related items. While finishing listing products currently available to them with their current suppliers like A.O. Smith, Fasco, Hydromatic, etc., their future plans are to seek out competitively priced companies and expand their name brand items by adding additional related items that are in demand.

About System and Market Services of America
SAMSA is lead by a highly qualified group of diverse business and technology professionals whose collective backgrounds include marketing, business development, software engineering and design, accounting, administrative, copywriting and customer service experience. This in-depth experience is in a well-rounded cross section of business sectors specializing in healthcare, government agencies, transportation, manufacturing, distribution, wholesale, retail and education. SAMSA offers full IT services to clients in the state of Michigan, and web based and programming work for clients around the world.

 

SAMSA Completes Website Project for New Client

President of Access Capital Group, Mike Rygiel, says that he chose SAMSA to develop the website because he feels that SAMSA is responsive and reasonably priced, he also noted good team work. Mike states, "I think SAMSA was able to take our ideas and content and develop them into an easy-to-operate website."

Access Capital Group, Inc. (www.accesscap.net), located in Walled Lake, Michigan, was formed in 2001 and carries over ten years of professional experience in the equipment leasing and financing industry. The full service equipment leasing company specializes in serving the transportation, industrial, and construction industries but also provides equipment leasing and finance solutions for a wide array of businesses. With a solid background in helping numerous businesses with their equipment financing needs, they proudly serve a range of customers, from vendors to dealers and direct end users.

Access Capital Group prides itself in its proactive customer service. They are always striving to provide more efficient and effective service to their current network which consists of dealers and customers. Their business is confidently growing -- with a large share of new business coming from referrals. ACG plans to implement a marketing campaign that will involve industry-specific internet advertisements in the near future.

The new Access Capital Group website is very user friendly and is designed to be able to help companies or dealerships decide if equipment leasing is right for their unique situations. A special feature on the site includes a Quick-Quote page that lets visitors easily contact one of ACG's customer service representatives in real time. When using the online form to contact a representative, the customer, dealer, or vendor inputs specific equipment information which allows ACG to provide a rapid response. Another feature is downloadable PDF forms available for access by prospective clients. The ACG team strongly feels that time is of the essence and when customers need equipment and financing immediately, these special customer service features on the website are great for their network members (dealers and end users) to have at the tips of their fingers.

SAMSA (www.samsa.com) uses server-side include files to ensure conformity throughout the site, while offering site wide changes to be incorporated quickly and easily. SAMSA will maintain the website in which they effectively designed to ACG's graphical specifications.

President of Access Capital Group, Mike Rygiel, says that he chose SAMSA to develop the website because he feels that SAMSA is responsive and reasonably priced, he also noted good team work. Mike states, "I think SAMSA was able to take our ideas and content and develop them into an easy-to-operate website."

ACG invites businesses considering a capital equipment acquisition to visit their website or contact their office directly for a no obligation consultation.