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<channel>
	<title>SAMSA</title>
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	<link>http://www.samsa.com</link>
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		<title>Meet Our Team</title>
		<link>http://www.samsa.com/meet-our-team/</link>
		<comments>http://www.samsa.com/meet-our-team/#comments</comments>
		<pubDate>Mon, 12 Mar 2012 15:14:49 +0000</pubDate>
		<dc:creator>hillaryn</dc:creator>
				<category><![CDATA[Company News]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[Local News]]></category>
		<category><![CDATA[SAMSA-dude]]></category>

		<guid isPermaLink="false">http://www.samsa.com/?p=2132</guid>
		<description><![CDATA[Thanks to Tyler Norfleet for creating this video introduction to SAMSA's services and employees.]]></description>
			<content:encoded><![CDATA[<p>Thanks to Tyler Norfleet for creating this video introduction to SAMSA&#8217;s services and employees.<br />
<iframe src="http://www.youtube.com/embed/YXuLisC9KCU?rel=0" frameborder="0" width="560" height="315"></iframe></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Virus Fixers Christmas Deal!</title>
		<link>http://www.samsa.com/virus-fixers-christmas-deal/</link>
		<comments>http://www.samsa.com/virus-fixers-christmas-deal/#comments</comments>
		<pubDate>Tue, 13 Dec 2011 18:45:04 +0000</pubDate>
		<dc:creator>sboudot</dc:creator>
				<category><![CDATA[Company News]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[Local News]]></category>
		<category><![CDATA[Programming]]></category>
		<category><![CDATA[SAMSA-dude]]></category>

		<guid isPermaLink="false">http://www.samsa.com/?p=2100</guid>
		<description><![CDATA[
Get Your SAMSA Christmas Virus Removal Certificate Now!
Pick up your half-off virus removal coupon today (regularly $99) – great as a stocking stuffer, or just use it yourself!
What better gift for friends, students, or parents, than a smooth running computer? Put a certificate for the SAMSA Virus Fixer service under the tree or in a [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.virusfixers.com/christmasdeal" target="_blank"><img class="aligncenter size-medium wp-image-2102" title="Stocking Stuffer" src="http://www.samsa.com/wp-content/uploads/virusfixerschristmas-300x205.jpg" alt="" width="300" height="205" /></a></p>
<p>Get Your SAMSA Christmas Virus Removal Certificate Now!</p>
<p>Pick up your half-off virus removal coupon today (regularly $99) – great as a stocking stuffer, or just use it yourself!</p>
<p>What better gift for friends, students, or parents, than a smooth running computer? Put a certificate for the SAMSA Virus Fixer service under the tree or in a stocking and make someone’s web surfing quick and joyful.</p>
<p>Visit our Saginaw office to see us, or purchase online at <a href="http://www.virusfixers.com/christmasdeal" target="_blank">http://www.virusfixers.com/christmasdeal</a></p>
<p>Hurry while supplies last!</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tell a Friend About Virus Fixers, Get 10 Bucks Off!</title>
		<link>http://www.samsa.com/tell-a-friend-about-virus-fixers-get-10-bucks-off/</link>
		<comments>http://www.samsa.com/tell-a-friend-about-virus-fixers-get-10-bucks-off/#comments</comments>
		<pubDate>Fri, 02 Dec 2011 17:55:25 +0000</pubDate>
		<dc:creator>hillaryn</dc:creator>
				<category><![CDATA[Company News]]></category>
		<category><![CDATA[SAMSA-dude]]></category>

		<guid isPermaLink="false">http://www.samsa.com/?p=2081</guid>
		<description><![CDATA[In an effort to broaden our reach, we’re asking our customers to spread the word about us, and we’re offering a reward!]]></description>
			<content:encoded><![CDATA[<p>Earlier this year SAMSA introduced our Virus Fixers service, offering virus removal, performance tuning, and general computer repair for very affordable fixed prices.  In an effort to broaden our reach, we’re asking our customers to spread the word about us, and we’re offering a reward!<span id="more-2081"></span></p>
<p>Click this printable <a style="text-align: left;" href="http://www.samsa.com/wp-content/uploads/BountyPrintFP.pdf">Bounty Card</a><span class="Apple-style-span" style="text-align: left;">, jot your name and phone number where indicated and pass along to any friend who might require a computer tune-up.  If we’re  presented with the bounty card containing your information, we’ll take $10 off your next repair service.</span></p>
<p style="text-align: left;" align="center">Help a friend with a sick computer, help the Virus Fixers save the world one computer at a time, and help yourself – all at the same time!  That’s a WIN-WIN-WIN!</p>
<p style="text-align: left;" align="center">If you have questions, please feel free to call us at 800-809-3254 or <a title="Contact" href="http://www.samsa.com/contact/">click here to contact us by email</a>.</p>
<p align="center"><a style="text-align: -webkit-auto;" href="http://www.samsa.com/wp-content/uploads/BountyPrintFP.pdf"><img class="size-full wp-image-2082 alignnone" style="margin-left: 25px; margin-right: 25px; border-style: initial; border-color: initial; border-width: 0px;" title="BountyPrint" src="http://www.samsa.com/wp-content/uploads/BountyPrint.jpg" alt="Bounty Card" width="253" height="289" border="0" /></a><img class="size-full wp-image-2085 alignnone" style="border-style: initial; border-color: initial;" title="vfGuy" src="http://www.samsa.com/wp-content/uploads/vfGuy.gif" alt="" width="209" height="352" /></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>FALL COMPUTER CLEANING SPECIAL!</title>
		<link>http://www.samsa.com/fall-computer-cleaning-special/</link>
		<comments>http://www.samsa.com/fall-computer-cleaning-special/#comments</comments>
		<pubDate>Thu, 03 Nov 2011 18:10:49 +0000</pubDate>
		<dc:creator>sboudot</dc:creator>
				<category><![CDATA[Company News]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[Local News]]></category>
		<category><![CDATA[Programming]]></category>
		<category><![CDATA[SAMSA-dude]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[SEO News]]></category>
		<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://www.samsa.com/?p=2058</guid>
		<description><![CDATA[During the month of November we are offering 1/2 off our regular price of $50 per computer for our clients in Michigan!

Dirt &#38; dust clog fans and overheat computer components
Clogged fans often go unnoticed until it&#8217;s too late
Periodic cleaning &#38; maintenance extends the life of your computer








Clogged Fan







Is Dusty ruining your day?







Dust in Computer







		
		
		
		Contact Us
		
			Your [...]]]></description>
			<content:encoded><![CDATA[<p>During the month of November we are offering 1/2 off our regular price of $50 per computer for our clients in Michigan!</p>
<ul>
<li>Dirt &amp; dust clog fans and overheat computer components</li>
<li>Clogged fans often go unnoticed until it&#8217;s too late</li>
<li>Periodic cleaning &amp; maintenance extends the life of your computer</li>
</ul>
<table width="100%" border="0" cellspacing="5" cellpadding="5">
<tbody>
<tr>
<td>
<div class="mceTemp" style="text-align: center;">
<dl id="attachment_852" class="wp-caption alignleft" style="width: 160px;">
<dt class="wp-caption-dt"><em><em><img class="size-thumbnail wp-image-852" title="Clogged Fan" src="/wp-content/uploads/2009/07/istock_000000723065xsmall-150x150.jpg" alt="Clogged Fan" width="150" height="150" /></em></em></dt>
<dd class="wp-caption-dd">Clogged Fan</dd>
</dl>
</div>
</td>
<td>
<div class="mceTemp" style="text-align: center;">
<dl id="attachment_854" class="wp-caption alignleft" style="width: 160px;">
<dt class="wp-caption-dt"><em><em><img class="size-thumbnail wp-image-854" title="Dusty" src="/wp-content/uploads/Dusty1.jpg" alt="Dusty" width="150" height="150" /></em></em></dt>
<dd class="wp-caption-dd">Is Dusty ruining your day?</dd>
</dl>
</div>
</td>
<td>
<div class="mceTemp" style="text-align: center;">
<dl id="attachment_853" class="wp-caption alignright" style="width: 160px;">
<dt class="wp-caption-dt"><img class="size-thumbnail wp-image-853" title="Dust in Computer" src="/wp-content/uploads/2009/07/istock_000000764775xsmall-150x150.jpg" alt="Dust in Computer" width="150" height="150" /></dt>
<dd class="wp-caption-dd">Dust in Computer</dd>
</dl>
</div>
</td>
</tr>
</tbody>
</table>

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		<legend>Contact Us</legend>
		<ol class="cf-ol">
			<li id="li-4-2" class=""><label for="cf4_field_2"><span>Your Name</span></label><input type="text" name="cf4_field_2" id="cf4_field_2" class="single fldrequired" value="Your Name" onfocus="clearField(this)" onblur="setField(this)"/><span class="reqtxt">(required)</span></li>
			<li id="li-4-3" class=""><label for="cf4_field_3"><span>Email</span></label><input type="text" name="cf4_field_3" id="cf4_field_3" class="single fldemail fldrequired" value=""/><span class="emailreqtxt">(valid email required)</span></li>
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		<fieldset class="cf-fs2">
		<legend>Information</legend>
		<ol class="cf-ol">
			<li id="li-4-5" class=""><label for="cf4_field_5"><span>Organization Name</span></label><input type="text" name="cf4_field_5" id="cf4_field_5" class="single" value=""/></li>
			<li id="li-4-6" class=""><label for="cf4_field_6"><span>Address</span></label><input type="text" name="cf4_field_6" id="cf4_field_6" class="single" value=""/></li>
			<li id="li-4-7" class=""><label for="cf4_field_7"><span>City</span></label><input type="text" name="cf4_field_7" id="cf4_field_7" class="single" value=""/></li>
			<li id="li-4-8" class=""><label for="cf4_field_8"><span>State</span></label><input type="text" name="cf4_field_8" id="cf4_field_8" class="single" value=""/></li>
			<li id="li-4-9" class=""><label for="cf4_field_9"><span>Zip Code</span></label><input type="text" name="cf4_field_9" id="cf4_field_9" class="single" value=""/></li>
			<li id="li-4-10" class=""><label for="cf4_field_10"><span>Phone Number</span></label><input type="text" name="cf4_field_10" id="cf4_field_10" class="single" value=""/></li>
			<li id="li-4-11" class=""><label for="cf4_field_11"><span>Fax Number</span></label><input type="text" name="cf4_field_11" id="cf4_field_11" class="single" value=""/></li>
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		<legend>Message</legend>
		<ol class="cf-ol">
			<li id="li-4-13" class=""><label for="cf4_field_13"><span>Add your message here</span></label><textarea cols="30" rows="8" name="cf4_field_13" id="cf4_field_13" class="area"></textarea></li>
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]]></content:encoded>
			<wfw:commentRss>http://www.samsa.com/fall-computer-cleaning-special/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>SAMSA OFFERS NEW SERVICE &#8211; VIRUS FIXERS!</title>
		<link>http://www.samsa.com/samsa-offers-new-service-virus-fixers/</link>
		<comments>http://www.samsa.com/samsa-offers-new-service-virus-fixers/#comments</comments>
		<pubDate>Thu, 14 Jul 2011 14:46:05 +0000</pubDate>
		<dc:creator>mikes</dc:creator>
				<category><![CDATA[Company News]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[Local News]]></category>
		<category><![CDATA[Programming]]></category>
		<category><![CDATA[SAMSA-dude]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[SEO News]]></category>
		<category><![CDATA[Software]]></category>

		<guid isPermaLink="false">http://www.samsa.com/?p=2009</guid>
		<description><![CDATA[This month SAMSA introduced a new service called Virus Fixers. This new service targets computer repairs for home users. SAMSA recognized need for professional residential computer repair in the Mid-Michigan area and formulated service plans and pricing to address these needs.]]></description>
			<content:encoded><![CDATA[<p data-ft="{&quot;type&quot;:1}">This month SAMSA introduced a new service called Virus Fixers. This new service targets computer repairs for home users. SAMSA recognized need for professional residential computer repair in the Mid-Michigan area and formulated service plans and pricing to address these needs.</p>
<p>Virus Fixers offers a number services including virus removal, data recovery, computer cleaning and more. There are three convenient options of repair available to our customers:</p>
<ul>
<li><a title="Michigan Virus Fixers Home Service" href="http://www.virusfixers.com/services/in-home-repair" target="_blank">In-home virus repair</a></li>
<li><a title="Michigan Virus Fixers Drop-off Service" href="http://www.virusfixers.com/services/drop-off-repair" target="_blank">Drop off repair</a></li>
<li><a title="Michigan Remote Virus Removal" href="http://www.virusfixers.com/services/remote-repair" target="_blank">Remote repair</a></li>
</ul>
<p>SAMSA knows how important it is to keep your home computer running efficiently that is why our goal is to make sure that your computer will be back to normal with our 2-day guarantee. Bring in your computer today and have it diagnosed for FREE.</p>
<p>Check out our brand new site: <a href="http://www.virusfixers.com/" rel="nofollow" target="_blank">http://www.virusfixers.com/</a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.samsa.com/samsa-offers-new-service-virus-fixers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Get Started With Google AdWords For FREE</title>
		<link>http://www.samsa.com/get-started-with-google-adwords-for-free/</link>
		<comments>http://www.samsa.com/get-started-with-google-adwords-for-free/#comments</comments>
		<pubDate>Tue, 10 May 2011 17:46:30 +0000</pubDate>
		<dc:creator>hillaryn</dc:creator>
				<category><![CDATA[Company News]]></category>
		<category><![CDATA[SEO News]]></category>

		<guid isPermaLink="false">http://www.samsa.com/?p=1987</guid>
		<description><![CDATA[If you’ve been considering the benefits of advertising your products and services on Google AdWords we’ve got $100 worth of incentive for you!  As part of our relationship with Google Engage for Agencies SAMSA has been provided with coupons for new AdWords clients.
For more information on Google&#8217;s Pay Per Click advertising, download the PDF Google [...]]]></description>
			<content:encoded><![CDATA[<p>If you’ve been considering the benefits of advertising your products and services on Google AdWords we’ve got $100 worth of incentive for you!  As part of our relationship with Google Engage for Agencies SAMSA has been provided with coupons for new AdWords clients.</p>
<p>For more information on Google&#8217;s Pay Per Click advertising, download the PDF <a href="http://www.samsa.com/wp-content/uploads/Google-AdWords-whats-in-it-for-you.pdf" target="_blank">Google AdWords &#8211; whats in it for you</a></p>
<p>To take advantage of this exciting Internet marketing opportunity <a href="http://www.samsa.com/contact/">contact us today</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.samsa.com/get-started-with-google-adwords-for-free/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Google AdWords Certified Professional</title>
		<link>http://www.samsa.com/google-adwords-certified-professional/</link>
		<comments>http://www.samsa.com/google-adwords-certified-professional/#comments</comments>
		<pubDate>Tue, 03 May 2011 19:09:32 +0000</pubDate>
		<dc:creator>hillaryn</dc:creator>
				<category><![CDATA[Company News]]></category>
		<category><![CDATA[SEO News]]></category>

		<guid isPermaLink="false">http://www.samsa.com/?p=1965</guid>
		<description><![CDATA[SAMSA manager Hillary Norfleet recently qualified as a Google AdWords Certified Consultant. The process involved managing AdWords Campaigns for several clients, intense training in the Google Learning Center and finally passing two comprehensive exams. The Advertising Fundamentals exam covers basic aspects of AdWords and online advertising, including account management and the value of search advertising. [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright size-full wp-image-1966" title="adwords-certified-large" src="http://www.samsa.com/wp-content/uploads/adwords-certified-large.jpg" alt="AdWords Qualified Professional" width="300" height="300" />SAMSA manager Hillary Norfleet recently qualified as a Google AdWords Certified Consultant. The process involved managing AdWords Campaigns for several clients, intense training in the Google Learning Center and finally passing two comprehensive exams. <span id="more-1965"></span>The Advertising Fundamentals exam covers basic aspects of AdWords and online advertising, including account management and the value of search advertising. Search Advertising Advanced Exam covers best practices for managing AdWords campaigns.</p>
<p><a href="http://www.samsa.com/wp-content/uploads/GoogleCert.pdf">View Official Google Certification</a></p>
<p>&nbsp;</p>
<p><strong>What this means for you</strong></p>
<p>Hiring a certified professional means you work with a knowledgeable consultant who has the expertise needed to implement a successful campaign. SAMSA’s pay per click management service ensures that your campaigns are targeted, affordable, and accountable, generating leads at a competitive return on investment.</p>
<p><a href="https://adwords.google.com/professionals/profile/ind?id=013811598433150094751&amp;hl=en" target="_blank">https://adwords.google.com/professionals/profile/ind?id=013811598433150094751&amp;hl=en</a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.samsa.com/google-adwords-certified-professional/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Reduce SPAM While Digitizing Books.</title>
		<link>http://www.samsa.com/reduce-spam-while-digitizing-books/</link>
		<comments>http://www.samsa.com/reduce-spam-while-digitizing-books/#comments</comments>
		<pubDate>Thu, 31 Mar 2011 13:57:37 +0000</pubDate>
		<dc:creator>hillaryn</dc:creator>
				<category><![CDATA[Company News]]></category>
		<category><![CDATA[SAMSA-dude]]></category>
		<category><![CDATA[Security]]></category>

		<guid isPermaLink="false">http://www.samsa.com/?p=1946</guid>
		<description><![CDATA[Visitors are now helping to digitize books, newspapers and old time radio shows just by typing in the two words located in the reCAPTCHA box.]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">We have recently replaced our existing CAPTCHA system with reCAPTCHA.   reCAPTCHA provides the same great level of protection SAMSA has always offered its clients, with the exception of an added twist that benefits everyone.  Visitors are now helping to digitize books, newspapers and old time radio shows just by typing in the two words located in the reCAPTCHA box.<span id="more-1946"></span></p>
<p style="text-align: center;"><img class="size-full wp-image-1947 aligncenter" title="reCaptcha" src="http://www.samsa.com/wp-content/uploads/reCaptcha.jpg" alt="" width="325" height="134" /></p>
<p>Here&#8217;s how:</p>
<ul>
<li>Projects use Optical Character Recognition (OCR) software to &#8216;read&#8217; hard copy.</li>
<li>When the OCR software reports that a word cannot be successfully read, an image of the word is taken.</li>
<li>The image is then sent to website using the reCAPTCHA forms along with another word which is already known.</li>
<li>The  user is then asked to read both words and type them into the form for submission.</li>
<li>If they solve the one for which  the answer is known, the system assumes their answer is correct for the  new one.</li>
<li>Valid submissions prove visitors are not  SPAM generating BOTs, while &#8216;reading&#8217; books.</li>
</ul>
<p>SAMSA isn’t the only company incorporating this ground breaking technology.  Powerhouses such as:  Facebook, TicketMaster, Craigslist, Twitter, CNN.com, and StumbleUpon are all using the very same technology on their websites.</p>
<p>More information: <a href="http://www.google.com/recaptcha">Recaptcha Homepage</a>, <a href="http://en.wikipedia.org/wiki/ReCAPTCHA" target="_blank">Wikipedia</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.samsa.com/reduce-spam-while-digitizing-books/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Web Based System Management</title>
		<link>http://www.samsa.com/web-based-system-management/</link>
		<comments>http://www.samsa.com/web-based-system-management/#comments</comments>
		<pubDate>Wed, 30 Mar 2011 13:50:19 +0000</pubDate>
		<dc:creator>hillaryn</dc:creator>
				<category><![CDATA[Client News]]></category>
		<category><![CDATA[Company News]]></category>
		<category><![CDATA[Local News]]></category>
		<category><![CDATA[Programming]]></category>

		<guid isPermaLink="false">http://www.samsa.com/?p=1921</guid>
		<description><![CDATA[Development of management systems using Internet based technology can provide companies with a huge return on investment. ]]></description>
			<content:encoded><![CDATA[<p><strong>Case Study: EZ Pro Delivery, Inc</strong></p>
<p style="text-align: center;"><em>Development of management systems using Internet based technology<br />
can provide companies with a huge return on investment.</em></p>
<p>When EZ Pro was first established in 1998 owner Candace Larkin had no idea of the phenomenal growth her company would experience over the coming decade. A staff of three grew to 35 couriers operating a fleet of vehicles and the potential of franchising.<br />
<span id="more-1921"></span><br />
Priority deliveries of medical life-saving organs and lab specimens, legal documents and other urgent necessities make up much of the business. EZ Pro also has scheduled pick up and deliveries of dry ice, courthouse filings, prescriptions and factory items.</p>
<p>All of this growth meant the existing paper based tracking system became impractical and took up an enormous amount of time and resources.</p>
<p>After an intense review of the organizational system and needs, EZ Pro hired SAMSA to design and develop an electronic replacement of the old manual system. SAMSA&#8217;s solution: A web-based system, featuring a central database that allows instant access by dispatchers, management, customers, and field delivery staff. SAMSA also created a mobile phone &#8220;app&#8221; that gathers signatures at pick-up and delivery points and allows for real-time tracking of deliveries. Delivery runs are now paperless and much more efficient.</p>
<p>Some of the key features in the new system include:</p>
<ul>
<li>Administration System to manage customer, driver, and dispatcher information, including reporting capabilities based on time period, company and department.</li>
<li>Dispatcher System for management of scheduled and on demand deliveries</li>
<li>Customer Portal allowing authenticated users to search, view and print delivery records for their location</li>
<li>Mobile Application used by drivers. Using an internet connection to continuously sync with the central database, this application provides the drivers with a clear view of delivery status in real time. The system also provides a method for electronically capturing signatures and timestamps for pickups and deliveries.</li>
<li>Completed deliveries are instantly imported into the QuickBooks accounting system where invoices are automatically created, saving dozens of labor hours each week.</li>
</ul>
<p>&nbsp;</p>
<p><strong>EZ Pro President sums up the project:</strong></p>
<blockquote><p>&#8220;Every delivery run is money; we now track every run and we&#8217;re guaranteed no runs are lost. Billing is done in half the time, it&#8217;s more efficient and accurate.  Before this system we would have up to 500 delivery slips monthly, which had to be counted and billed by department.  The portal access for our clients is huge.  Clients would misplace items after delivery and call us to see who signed.  It would take us hours to go through volumes of run slips to find a single signature.  Today clients go to the portal and track deliveries in real time. This is such an asset to our business.</p>
<p>Thank you, SAMSA!  Matt, thank you and good job!</p>
<p>Candace Larken<br />
<a href="http://ezprodelivery.com" target="_blank">EZ Pro Delivery</a></p></blockquote>
<p>&nbsp;</p>
<p><strong><br />
</strong></p>
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		<title>Your Company on Facebook: Best Practices</title>
		<link>http://www.samsa.com/your-company-on-facebook-best-practices/</link>
		<comments>http://www.samsa.com/your-company-on-facebook-best-practices/#comments</comments>
		<pubDate>Wed, 02 Mar 2011 17:35:54 +0000</pubDate>
		<dc:creator>hillaryn</dc:creator>
				<category><![CDATA[Company News]]></category>
		<category><![CDATA[SAMSA-dude]]></category>

		<guid isPermaLink="false">http://www.samsa.com/?p=1899</guid>
		<description><![CDATA[In our continuing efforts to provide consultative services to our clients, here are a few items you may want to consider as your organization steps into the social arena.]]></description>
			<content:encoded><![CDATA[<p>In our continuing efforts to provide consultative services to our clients, here are a few items you may want to consider as your organization steps into the social arena.<br />
<span id="more-1899"></span></p>
<ol>
<li><strong>Use It or Lose It</strong><br />
Before embarking on the social media express, make sure you have someone who’s duties include managing your account.  Simply creating a business page is not enough to fully utilize the benefits of social media.</li>
<li><strong>Posting Policy</strong><br />
One or two paragraphs on the company policy placed directly in your Facebook account will let your fans know what types of posts are encouraged.  You may want to include that fan postings may not reflect company opinions.</li>
<li><strong>If it’s illegal in the workplace, it’s illegal online</strong><br />
This one is really common sense.  Don’t post anything that can be construed as libelous, discriminatory, harassment or invasion of privacy.  And why would you?  As a representation of your company, your Facebook business page should reflect your organization as professional and positive.</li>
<li><strong>It’s all in the settings</strong><br />
Get familiar with your account privacy settings. Are you allowing users to post content on the wall?  Can they add photos or videos?  Are there age restrictions in place?</li>
<li><strong>Monitor Activity</strong><br />
Another common sense item.  If someone posts a question about your services and the question goes unanswered – that’s not saying much for your customer service.  On the flip side, if someone posts a blatantly off topic advertisement you will want to make sure it is removed from your wall promptly.</li>
<li><strong>Ask the experts</strong><br />
SAMSA is always available to assist with Facebook account management. Our staff strives to stay up to date with emerging technology and best practices.  For example, we recently attended an informative webinar titled “Social Media Sites and Legal Implications”.</li>
</ol>
<p><em>The information above is not presented as a source of legal advice. If you need legal advice upon which you intend to rely in the course of your legal affairs, consult a competent, independent attorney.</em></p>
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