President Michael Stackhouse earns SVSU Best in Business Award

SAMSA President Mike Stackhouse was honored by the College of Business and Management at Saginaw Valley State University in March, with the Outstanding Graduate Student award for 2015.  After completing two years of study for a Master’s in Business Administration with a 4.0 GPA, Mike says “I am very blessed and grateful for the opportunity to have the time to focus on my studies.  My impression before entering the program was ‘I probably already know most of this,’ but I can truly state that I learned a significant amount in each and every course.  We have actually implemented several new management and marketing programs at SAMSA as a result of the MBA program at SVSU.”  With just a little more free time now, Mike plans to continue focusing on growing SAMSA and also spending more time with family, including a new granddaughter.

RS640639_CBM Awards 3-17 by Michael Randolph DSC_4851-lpr

Office 365 and Business Solutions

Tech Group Manager Ellen Mockridge and Customer Pleaser Jody Adams recently completed a Microsoft training event which focused on the needs of Small and Medium Businesses (SMB’s) related to email and office collaboration.  The primary Microsoft solutions that were discussed were Skype, Microsoft Azure, and Office/365, which is the new “cloud version” of Microsoft Office.

These SMB solutions help businesses with collaboration in real time and staying connected with employees as well as clients.  Ellen commented, “I feel the Azure backup solution would provide a more stable backup/DR (Disaster Recovery) environment for SAMSA’s customers.   Also for those SAMSA clients who currently have VMware, the migration to Azure is free.”

Jody said “One thing I thought was so cool is the collaborating ability. Office online allows multiple users to create, view and edit documents at the same time.”

Click here for more information about how SAMSA can help your office improve its collaborating capability and much more!

Office 365 Training

Midland Cancer Services Fundraiser

Representatives from SAMSA attended today’s 24th Annual Holiday Luncheon & Style Show, a fundraising event for Cancer Services of Midland. Over 300 attendees included survivors, volunteers, staff, friends and family at the Midland Country Club. Proceeds from ticket sales, raffle prizes and a silent auction will help local families dealing with cancer. What a great cause!

Welcome Our New Team Member

We have affectionately named her position “Customer Pleaser”, because that is Jody’s specialty.

Jody Adams, Customer Pleaser
Jody Adams, Customer Pleaser

SAMSA is proud to announce a new addition to the team, Jody Adams! Jody comes to us from the Mail Room Service Center in Saginaw, where she held various positions over the past 23 years including most recently, general manager. Filling a sales and marketing position at SAMSA, we have affectionately named her position “Customer Pleaser”, because that is Jody’s specialty.

“As a longtime customer of SAMSA, (over 13 years) – I am very excited to be part of the team that I witnessed provide excellent service and support over the years. I do believe the purpose of a support business such as SAMSA is to make businesses run more smoothly – and that is something that SAMSA is great at! I am passionate about customer service and excited for this amazing opportunity to help others be successful in their business.”

Like most Michiganders, Jody enjoys hunting, fishing and being outside with her husband of 28 years and her three (soon to be four) grandchildren. We are delighted to have her helping us provide the best possible service to our clients!

Tech Support Scams

Fake Warning

You’re browsing the web, maybe checking your email or updating Facebook when a message appears: Your computer may be infected. Please call the following number for Technical Support. The exact message can vary, but the end result is the same: scam artists are using scare tactics to convince you to pay for so-called “tech support” to fix your computer. These technicians are usually based in a foreign call center and will assure you that they can fix your computer for a “modest” ($199 and up, usually) fee. At best, these people may only take your money while convincing you that they’ve repaired your computer. At worst, they install background software to spy on your computer while they attempt to steal any and all financial information they can get their hands on.

These scammers make their profits by targeting the not so tech-savvy with tactics meant to confuse and scare. The best way to combat this is with knowledge, so please help spread awareness and you might just save a friend or family member from being scammed out of their hard earned money.

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Concern Grows Over Home Depot Security Breach

With Home Depot added to the growing list of major companies who’ve experienced data breaches, customers are becoming more uneasy about their security. Jeff Alles, Network Consultant at SAMSA, speaks with WNEM News about Home Depot’s security breach and what individuals can do to protect themselves.

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SAMSA & CAN Council Tee Off For Charity

As part of our year long celebration of 25 years in business, SAMSA is proud to help sponsor the 16th Annual Children’s Advocacy Center (CAC) Golf Outing. Join us and the CAN Council on Monday, July 21st at the Bay City Country Club for golfing, food, prizes and more!

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New IE Vulnerability Threatens Windows Users

Internet Explorer Vulnerability

The first major threat since the XPocalpyse arrived in the form of a new Internet Explorer vulnerability, dubbed CVE-2014-1776. First reported on April 26th by security vendor FireEye, the exploit could be used by malicious websites to give hackers the same user rights as the current user. FireEye also confirmed that the exploit isn’t theoretical- there are already cases of it being found in the wild.

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Farewell to Windows XP

End of Support

For the past twelve years, Windows XP has been the most recognizable face of desktop computers, but on April 8th, Microsoft finally pulled the plug on the popular operating system. If you’re still using Windows XP, your computer will still work, but there’s some important things you should know.

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